Returns & Exchanges
We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day return policy for a full refund on all products purchased directly from our website. Our hassle-free process ensures you can get back to your music as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number along with your email address to pull up your purchase history.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack and Ship
Securely pack your electronics in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your returned gear, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing